Privacy Policy for Home Pin Real Estate

Last Updated: August 9, 2025

1. Introduction At Home Pin Real Estate ("Company," "we," "us," or "our"), we are fully committed to protecting the privacy and security of our clients' personal information. This policy explains how we collect, use, share, and protect your personal information when you use our real estate services or visit our website. By using our services, you consent to the practices described in this policy.

2. The Data We Collect To effectively provide real estate brokerage services in Dubai, we collect the following types of information:

Personal Identification Information: Full name, nationality, a copy of your passport, and Emirates ID (EID).
Contact Information: Email address, phone number, and mailing address.
Real Estate and Financial Transaction Information: Details of properties you are interested in (buying, selling, or renting), budget details, financial proofs, bank account details, and payment cheques.
Technical Data (when visiting our website): Internet Protocol (IP) address, browser type, browse logs, and cookies to enhance your experience.
Optional Data: Any additional information you voluntarily provide to us through surveys or contact forms.
3. How We Use Your Data We use your personal information for the following purposes:

To facilitate and complete real estate sale, purchase, and lease transactions.
To communicate with you regarding properties that match your criteria or to arrange viewings.
To comply with the legal and regulatory requirements of the Dubai Land Department (DLD) and other relevant authorities.
To improve the quality of our services and our website.
To send you newsletters and promotional offers about the latest available properties (you may unsubscribe at any time).
4. Data Sharing and Disclosure We may share your information with the following parties to achieve the purposes mentioned above:

Real estate developers, owners, buyers, or tenants to complete transactions.
Government and regulatory authorities, such as the Dubai Land Department, when legally required.
Third-party service providers such as legal advisors, banks, and mortgage companies.
Property management companies to facilitate post-transaction services.
We affirm that we do not sell or rent your personal data to any third party for their own marketing purposes.

5. Data Protection We implement strict technical and organizational security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data.
Limited access to information, restricted to authorized employees only.
Securing our servers and systems with robust firewalls.
6. Your Rights In accordance with applicable laws, you have the right to:

Access the personal data we hold about you.
Request the correction of any inaccurate information.
Request the deletion of your personal data (subject to our legal obligations to retain data).
Object to the processing of your data for direct marketing purposes.
To exercise any of these rights, please contact us using the information provided below.

7. Changes to This Privacy Policy We reserve the right to update this policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and you will be notified of any material changes.

8. Contact Us If you have any questions or concerns regarding this Privacy Policy, please do not hesitate to contact us:

Company Name: Home Pin Real Estate
Email: marketing@homepin.ae
Phone: +971 55 274 5593
Address: Opal Tower - Office 710 - Burj Khalifa Blvd - Business Bay, Dubai, United Arab Emirates